Privacy Policy

1. Scope and policy overview

This Privacy Policy applies to Workthinker websites, user dashboards, communication channels, and related platform services. By using Workthinker, you acknowledge this policy and agree to data processing required to deliver marketplace features, account security, and customer support.

2. Information we collect

We may collect the following categories of data:

• Account information, such as your name, email address, role, login credentials, and profile settings.
• Profile and workflow data, including portfolio details, submissions, task history, verification status, and communication records.
• Payment and transaction metadata, such as wallet movements, payout requests, and billing references processed through approved payment partners.
• Technical and device data, including browser type, IP address, operating system, and usage logs for security, diagnostics, and abuse prevention.
• Support data you provide voluntarily when contacting us for account, technical, or payout assistance.

3. How we use data

We use personal data to operate and improve Workthinker, including account authentication, marketplace matching, verification review workflows, transaction records, fraud prevention, product analytics, support responses, and legal compliance.

4. Legal basis for processing

Depending on your jurisdiction, we process personal data based on contractual necessity (to provide platform services), legitimate interest (security and quality improvement), legal obligation (compliance and recordkeeping), and consent where required by applicable law.

5. Cookies and analytics

Workthinker may use essential cookies and similar technologies to maintain secure sessions, preserve preferences, measure performance, and improve service reliability. You can manage cookie settings through your browser controls.

6. Data sharing

We do not sell personal data. We may share limited information with trusted providers that support hosting, infrastructure, payments, notifications, security monitoring, and compliance operations. We may also disclose information when required by law or to protect platform integrity and user safety.

7. International data transfers

Data may be processed in regions where our service providers operate. When transfers occur, we apply commercially reasonable safeguards to protect personal data according to applicable legal requirements.

8. Data retention and deletion

We retain personal data only as long as necessary for service delivery, security, dispute resolution, fraud prevention, and legal obligations. After retention periods expire, data is deleted, anonymized, or securely archived as required.

9. Security measures

We use layered administrative, technical, and operational safeguards to protect data, including access controls, secure transport practices, monitoring, and incident response procedures. No system is completely risk-free, but we continuously improve our defenses.

10. Your privacy rights

Subject to local law, you may request access, correction, deletion, portability, or restriction of your personal data, and you may object to certain processing. To submit a request, contact us through the support channels listed on the Contact page.

11. Children's privacy

Workthinker is not directed to children under the age required by applicable law to use digital services independently. If we learn that prohibited minor data was submitted, we will take reasonable steps to remove it.

12. Policy updates and contact

We may update this Privacy Policy to reflect legal, technical, or product changes. Material updates will be reflected by the "Last updated" date on this page. For privacy questions, account concerns, or data requests, please contact Workthinker support.